Conditions Plopsa annual pass via direct debit

This mandate will apply for the duration of your subscription, which is one year as explained below.

By signing this mandate, you authorise:

• Plopsa NV to send instructions to your payment service provider to debit the account;
• Your payment service provider to debit your account according to the instructions from Plopsa NV.

You can cancel the mandate and the subscription by registered letter, at the latest one month before the end of the subscription period. In the absence of timely cancellation as mentioned above, both the mandate and the subscription will be tacitly renewed for the same period and with the same cancellation option.

The debit will take place at the beginning of each month.

The price may be automatically indexed at the start of a new term.

In the event of non-payment or if the debit is refused by the payment service provider, you will be given notice to settle the outstanding balance. Please note that from the first reminder, we will charge interest on arrears as well as an administration fee of 5 euros per reminder. A processing fee of 15 EUR will be charged for a registered reminder. From the 3rd reminder onwards, the Plopsa season ticket will be suspended and entry will be refused. If you fail to pay the amounts due after 3 reminders, you will owe an additional fixed compensation of 15% of the invoice amount due with a minimum of 62 EUR and 12% interest on arrears, without prejudice to the right of Plopsa NV to claim other damages it can prove and the claim will be transferred for collection or to a collection agent.

If you believe the invoice is incorrect or if you do not agree with the invoice, you must lodge a substantiated objection by registered letter no later than eight days after receipt of the invoice. You can also exercise your right to a refund through your payment service provider in accordance with the general terms and conditions agreed upon with your payment service provider. Any claim for a refund from the payment service provider must be made within 8 weeks following the date on which your account was debited.

We also refer you to our general terms and conditions of sale, which you can consult on the website www.plopsa.com. By signing the mandate, you are deemed to have read and accepted our general terms and conditions of sale in full.

If you have any further questions, please contact Plopsa on +32 (0) 58 42 02 02.