Customer service & contact | Plopsaland Village

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Booking

I see that a Plopsa park is 'Sold out' during my stay. What does this mean?
Is there a minimum age for the main booker?
Is lunch included in my stay?
Is breakfast included in my stay?
Is dinner included in my stay?
How much is the tourist tax?
What is included in the price of my stay?
Can I cancel my reservation?
Is access to the Plopsa parks included in my stay?

In the villas

What items and services are present in the villas?
Can I reserve a cot and/or high chair?
Is there a washing machine and/or tumble dryer in the villa?
Do the bathrooms have a shower and bathtub?
What are the options for an extra bed?
Do the villas have air conditioning?
What are the dimensions of the beds?
Are pets allowed in the villas?
Do the villas have a terrace?
Is (final) cleaning included?
Is there Wi-Fi available in the villa?
Can I barbecue or gourmet?
Is there a baby bath available?
Are bath towels available in the villa?
Are there adapted villas for people with disabilities?

Check-in & check-out

Can I check in without an identity card?
What languages are spoken at reception?
From when can I check in?
Until when can I check out?
Can I leave earlier than planned?
Can I store my luggage somewhere?
Are there fixed arrival days?
Is a guarantee required?

On the domain

Is smoking allowed in Plopsaland Village?
Can I drive my car in Plopsaland Village?
From when should it be quiet in Plopsaland Village?

Facilities

What are the park's opening hours?
Which swimming costumes are allowed in Plopsaqua De Panne?
Is there a restaurant on site?
Is there a bar on site?
Can I make a reservation for the restaurant or bars?
Is there a passage from Plopsaland Village to Plopsaland and Plopsaqua De Panne?
What are the opening hours of the reception?
Are disabled parking spaces available?
Can I charge my electric car in the car park?
Is there an AED device available?

Route & contact

What is the address of Plopsaland Village?
What is the nearest airport?
What is the nearest train station?
Is there a shuttle service available from the airport?

Other

I did not receive an invoice at check-out or I lost my invoice, can I get a new invoice?
I have lost something in Plopsaland Village, where can I go?
I have a complaint, where can I go?

Didn't find an answer to your question?

If so, please contact our customer service. Our staff will deal with your query within 7 days.

Contact form
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Email address
info@plopsavillage.be

Telephone
+32 (0) 58 41 23 76

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Comfort Villa "Deauville" (6 people)

Premium Villa XL "Giverny" (8 people)

Premium Villa "Les Andelys" (12 people)

Facilities in the Villas

Acces to the Plopsa parks

Do you have a question?

Comfort Villa "Deauville" (6 people)

Premium Villa XL "Giverny" (8 people)

Premium Villa "Les Andelys" (12 people)

Facilities in the Villas

Acces to the Plopsa parks

Do you have a question?

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